16 years (in accordance with the provisions of the GDPR)
They are archived for a maximum of 7 days on Italian data centers, subject to the relative legislation also in terms of privacy.
The data will not be transferred or distributed to third parties. However, we will use the email addresses of registered users to communicate any updates to the platform, changes to the terms of use, and propose new products.
No. The files will not be checked by us. We will only check if there is a report of abuse. The documents must in any case comply with what is stated in our terms of use.
Documents are transferred through the SSL / TLS security encryption protocol. The files are also checked before being transferred to the recipient by means of an integrated antivirus system.
Yes, we use cookies to improve the website www.docsending.com and to provide services and features to users. You can limit or disable the use of cookies through your web browser. However, in this case some features of the site may become inaccessible.
DocSending.com was developed entirely in Italy (See address and WHO WE ARE)
Our servers are hosted in Italy at Italian Data Centers.
Those who purchase the season ticket will not be offered any type of advertising.
All extensions, except executable files (* .exe) and hidden files starting with "." )
For free use: You can upload files up to 2GB. The maximum size for a file is 2 GB.
For subscription use: You can upload files up to 100 GB. The maximum size for a file is 100GB.
For free use: For 7 days. If the recipient doesn't download the document in that time, the document will be automatically deleted. Within 7 days the user will receive reminder notification.
For subscription use: for 14 days. If the recipient doesn't download the document in that time, the document will be automatically deleted. Within 14 days, the user will receive a reminder notification.
No, DocSending.com users can send files without transfer limits (multiple times per day)
Yes, Function activated with the purchase of the subscription: on the user page there is a list of documents sent with the status of the sending.
Yes, Function activated with the purchase of the subscription: you can select the email address to which to send the documents among those already used previously.
Yes, Function active with the purchase of the subscription: if you delete the files before the recipient has downloaded them, when he connects to the link, a notification will appear that the document is no longer available .
Yes, after you have uploaded the file and identified the recipients of the files, add the message.
No, DocSending.com is a web platform accessible from common browsers without any software installation and / or configuration.
DocSending.com accepts payments by bank transfer or credit card. Payment by credit card immediately enables the user to use the platform while whoever makes the payment by bank transfer will be enabled when the credit is actually paid at the bank.
Yes, at the natural expiration
Access the user page and click on the username at the top right, click now "Orders and invoices" and download a copy of the invoice
At the expiry of the plan you will always be offered the double solution: credit card or bank transfer. You can then choose the payment method from time to time.
Before the subscription expires, an email will be sent to remind you of the expiration date. If you do not renew your subscription by the deadline, your profile will be 'suspended', so you will not be able to send documents. However, we will keep the profile active for 365 days to allow you to renew your subscription. After this time, the user account will be permanently deleted.